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Technical Support

E-mail: support@prin-sim.com
Voice: (609) 683-8005

Princeton Simulations will provide technical support at no charge to registered users of Conformer for one year from its date of purchase.

Before contacting technical support, please do the following:

  • Try to reproduce the error and record the exact steps that you took.
  • Record the exact wording of any messages that appear, either on screen or in files.
  • Be able to tell us details about the computer you are using, including the CPU type, model number. Speed the operating system and version.
  • Know the version of Chem3D TM that you are using.
  • If using e-mail, include a copy of the Chem3D TM molecular structure file.

 



 
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